When reliability matters, only one source makes sense: DSA Mission Critical Services (DSA MCS). Our national service network expertly repairs, maintains and improves the critical power infrastructure of data centers across North America. We’ll confidently do the same for yours.
Whether your service needs are local, regional or national—and regardless of the make and model of your critical power assets—DSA MCS is the only firm you’ll ever need to ensure that your mission critical facilities are always up, keeping your business up and running.
ADVANTAGES OF DSA MCS
Unparalleled multi-vendor support, anchored by the right tools, training, and information
means more available uptime - whether you manage one facility or 100 facilities.
01 NATIONAL FOOTPRINT
Whether you have a single mission critical facility in California or multiple sites across 15 states, DSA MCS’s highly trained technicians are local to you. This reduces travel time, response time and resolution time for you.
Each technician is a skilled diagnostician and carries all of the tools required to identify critical system issues. Plus, with our fully stocked warehouse, DSA MCS can provide the part you need and the know how to use it – when you need it - resulting in less downtime for your business.
We have service teams stationed in every major data center region. Don’t see your area covered? Call us, and we’ll come to you.
02 EXPERIENCED PEOPLE
AVERAGE OUTAGE COSTS
*SOURCE: CALCULATING THE COST OF DATA CENTER OUTAGES: PONEMON© INSTITUTE RESEARCH REPORT
We hire people who understand the nuts and bolts of mission critical facilities —many with prior power equipment experience from the military or an OEM. We build upon their expertise with a comprehensive training program that happens in our on-site training facility. From the moment they’re accepted into our program, DSA MCS technicians rigorously analyze, model and replicate system faults and gain a detailed, real-world understanding of the integrated systems we support. The end result is your confidence - built on the knowledge that our technicians have the training, skills and required equipment to tackle any problem for any piece of critical power equipment. The right diagnostic, safety and specialty tools to reduce down time and keep your data center running efficiently. That is protection from the word go, that is DSA MCS.
03 VENDOR EXPERTISE
As the nation’s leading third party, independent mission critical UPS service organization, we take multi-vendor expertise very seriously. Our technicians are required to pass rigorous training on products produced by the country's leading OEMs - and the result is an unmatched team of highly skilled technicians who are hard-wired to diagnose, understand, fix and maintain all major brands of critical power equipment.
DSA MCS is the nation’s leading third party, independent mission critical UPS service organization. We confidently provide preventative maintenance and emergency service programs for the critical infrastructure of mission critical facilities across North America—keeping their power up, their data flowing and their businesses running.
DSA MCS’s unparalleled multi-vendor expertise has been developed through years of remanufacturing systems from every major vendor. This experience combined with our extensive multi-vendor parts inventory gives DSA MCS the competitive edge in delivering mission critical services.
Our fully stocked warehouse and parts department provides the DSA MCS technical team access to the right parts and equipment when you need it most. Our unparalleled multi-vendor expertise has been developed through years of remanufacturing systems from every major vendor. This experience, combined with our extensive parts inventory saves you precious time and keeps your business up and running.
Whether we’re equipping your data center with new or remanufactured equipment, our goal is always to deliver exceptional value. And, being vendor neutral, we select equipment based on our client’s needs - not arbitrary loyalty to a specific manufacturer.
Available in a range of sizes from 35kva up to 750kva, with a full 3-year warranty, all Toshiba UPS units are true on-line, double conversion units, providing conditioned power during normal operation. Plus, all Toshiba UPS units are equipped for remote monitoring and control via a standard RS232 communications port or a dry contact interface.
Patented IRt/c.EM™ infrared technology from Exergen is the latest generation of 24/7 thermal monitoring designed specifically for critical power equipment. Featuring small, encased IR sensors (which require no external power and have lifetime calibration INSIDE enclosures), Exertherm enables facility professionals to identify and fix potential problems faster than ever before.